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Support

Support

Health & safety

Support

Relevant resources on & off campus

SAFETY

24-hour hotline
Emergency call centre (all emergencies - all services)
from a landline (incl uding public phone): 107
from a cell phone: 112
Campus Protection Services ? CPS (UCT)
021 650 2222/3
Security Desk, Barnard Fuller Building 021 406 6690
ER24 084 124
If you contact ER24 directly, please also contact CPS
on 021 650 2222/3 and tell them that you have done so
 
Police (SAPS) 10111
10111 is a toll-free call if made from a landline
including from a public phone
 
Mowbray Police: 021 680 9580
Rondeb osch Police: 021 685 7345
Report-a-Crime (SAPS Crime Stop): 08600 10111
Safety, Health & Environment Manager (UCT)
Mr Michael Langley 021 650 3552 / 082 499 1022
UCT Occupational Health Nurses  
Sue Key 021 650 3873
Charl Esau 021 650 2021
Stop Women Abuse / Stop Gender  
Violence Helpline 0800 150 150

HEALTH

Post-exposure prophylaxis (PEP) information & advice
24-hour Clinical Pharmacology helpline:  
Weekdays 08h30 and 17h00 0800 212 506 / 021 406 6782
or SMS a ?please call me' 071 840 1572

After-hours (17h00 and 08h30) & weekends
Clinical pharmacologist-on-call

071 216 0207
GSH Occupational Health Clinic 021 404 5490
UCT Student Wellness Services
Medical 021 650 1020
Psychological/counselling 021 650 1017
GSH Psychiatric Crisis & Emergency Support 021 404 2175
SA Depression & Anxiety Group (SADAG)  
Helpline 0800 21 22 23
Suicide Crisis Line
(or SMS 31393 for help)
0800 567 567
HIV & AIDS Co-ordination - UCT (Haicu) 021 650 1006
AIDS Helpline 0800 012 322
UCT Sports Injuries Clinic 021 650 3560

TRANSPORT

Faculty Operations Manager
Mr Reece Brooks
021 406 6638
083 643 2328
Transport Supervisor & Driver
Mr Leon Ziervogel
072 387 4843
Drivers:  
Faizel Jardine 073 331 9764
Owen Lengisi 078 760 4370
Andre Smith 078 180 3037
Mark Vollenhoven 078 402 9083
Nonthuzelo Ngqaba 073 128 6726
Night & Weekend transport 078 965 8408

SUPPORT

Faculty Student Development & Support
Ms Nonkosi Malala 021 406 6749
Dr Cynthia Sikakana 021 406 6480
Professor Anwar Mall 021 406 6168
Professor Marc Blockman 021 406 6496
Rape Crisis 021 447 9762
Lifeline (24-hour counselling) 021 461 1111
Discrimination & Harassment Office - Discho UCT) 021 650 3530
Insurance Office (UCT) 021 650 3000/4355
Health Teaching Platform Manager  
Dehran Swart 021 406 6439
082 422 2007
Julie Hill 021 406 6761
UCT Disability Services (UCT) 021 650 2427
Triangle Project (for LGBT community) 021 448 3812
08h30?13h00 021 686 1475
13h00?21h00 021 712 6699
UCT (central exchange) 021 650 9111

HOSPITALS

Groote Schuur Hospital 021 404 9111
Lentegeur Hospital 021 370 1111
UCT Site Coordinator: Zoey Nyati 021 371 9278
073 739 5020
Mowbray Maternity Hospital 021 685 3026
UCT Site Coordinator: Fatima Le Roux 021 421 6320
072 490 6844
Red Cross Children's Hospital 021 658 5111
New Somerset Hospital 021 402 6911
UCT Site Coordinator: Fatima Le Roux 021 421 6320
072 490 6844
Valkenberg Hospital 021 440 3111
Victoria Hospital 021 799 1111
UCT Site Co-ordinator: Nichola Daniels 021 799 1164
084 674 6745
Vredenburg Hospital 022 709 7200
Vredenburg House (student residence) 022 715 1945
UCT Site Coordinator (Saldanha Bay Sub-District): Sandra Adams 083 729 5008

COMMUNITY HEALTH CENTRES (CHC)

Gugulethu CHC 021 637 1280
Hanover Park CHC 021 692 1240
Khayelitsha (Site B) Community Health Centre 021 361 3470
Mitchell's Plain Community Health Centre 021 392 5161
Retreat Community Health Centre 021 712 5105
Vanguard Community Health Centre 021 694 5540
Student Learning Centre Vanguard
Facility Manager: Sr Sharm Naidoo
021 695 3849
072 603 0887

SITE FACILITATORS

Khayelitsha: Tsuki Xapa 082 713 0297
Mitchell's Plain: Christolene Beauzac 072 668 3974
Vanguard: Mercia Arendse 084 688 8330
CANSA: Mandy Botsis 083 399 3381
Hospice Palliative Care Association of SA: 021 406 6195
Claudia Naidu 074 584 5848
St Luke's Hospice Kenilworth 021 797 5335
St Luke's Hospice Lentegeur 021 363 0179

INSURANCE

The insurance cover which UCT provides you with is quite limited and, depending on the seriousness of your injuries, may be inadequate. If you are not supporting yourself financially, this is something that you might want to discuss with your parents or whoever is responsible for your financial support.

UCT's Group and Funeral Cover Insurance Scheme aims only to supplement students' own private medical aid or insurance schemes in the event of UCT-related accidental injury. It thus offers only limited cover.

For medical expenses arising out of activities that are part of your academic programme, there is maximum coverage of R25,000.

If you are a Medical student in Years 3 to 6 or a Physiotherapy student or an Occupational Therapy student, you also have cover under the University's "HIV/Needlestick" insurance. This will provide you with a cash payout of R250,000 should you become HIV+ as a result of accidental exposure and infection in the course of your UCT academic-related activities.

UCT provides no insurance cover for personal possessions including private motor vehicles.

SUPPORT AFTER INCIDENTS

If you are involved in an accident or any sort of traumatic incident, the Faculty of Health Sciences offers the following forms of support, if you need and want it:

  • Transport from the scene of the incident to either an appropriate medical facility, campus or local place of residence - contact Mr Reece Brooks (on 021 406 6638 or 083 643 2328) or Ms Nonkosi Malala on 021 406 6749
  • Trauma debriefing by a qualified trauma counsellor
  • Practical advice and relevant information

Contact Ms Nonkosi Malala (021 406 6749) or any member of the Faculty Student Development & Support team.

STUDENT WELLNESS SERVICE

Health services

The Student Wellness Service offers a comprehensive outpatient health service by both medical practitioners and nurses, who are dedicated to helping students to remain healthy, and to make the correct life choices while pursuing their academic goals.
Students are encouraged to seek assistance and guidance as early as possible so that they can achieve these.
All patient records are confidential and information relating to a patient will only be released with written permission from the patient or if ordered by a court.

Counselling services

We are a student counselling service, offering predominantly short-term counselling, with the aim of ensuring that whatever personal, emotional or psychological problems you experience, the impact of it on your academic studies are kept to a minimum and your capacity for achievement is optimised.

Some of the problems for which the Counselling service can provide assistance with include:

  • adjusting to UCT
  • homesickness
  • loneliness
  • cultural transition
  • social skills
  • self-esteem issues
  • confidence building
  • individuation from parents
  • stress and anxiety
  • depression and suicidal feelings
  • loss and bereavement
  • trauma and crisis intervention
  • rape and sexual assault
  • HIV/AIDS counselling
  • sexual identity issues
  • addictions
  • academic problems including motivation and concentration
  • relationship issues
  • family problems
  • any other personal, emotional, social or psychological problem

Source: SWS website

To book an appointment:

Telephone: 021 650 1017 or 021 650 1020

To visit:

28 Rhodes Avenue, Mowbray

Hours:

Mondays - Fridays
08h30-16h30 [except Thursdays when they open at 09h30]

For more information call the above number or visit the SWS website.

A HELPING HAND

A helping hand always available to you:
Student Development and Support Committee

?Life happens' to all of us. Students - like everyone else - face challenges from time to time. These challenges might be family related, finance related, relationship related, health related or indeed related to anything in your life that affect you and, of course, affect your academic studies. The Faculty recognizes this and is committed to assisting you if and when necessary in whatever ways are possible and appropriate.

This is why the Faculty's Student Development and Support Committee exists. It is there to help support you in dealing with any type of non-academic issue that might be bothering you.

The choice is of course yours and you have to take the initiative of approaching the Student Development and Support team. You are, however, very sincerely encouraged to seek their assistance rather than sitting with problems by yourself - unnecessarily.

Sometimes students seem reluctant to approach the Faculty for help. Some seem to feel that it will reflect poorly on them as future health professionals, as if needing help is a sign of weakness. It is not! Indeed, on the contrary, addressing one's issues and mobilising whatever resources are available to assist, are clear indications of maturity and strength.

You are also strongly encouraged to deal with issues as they arise and not postpone addressing them in the hope that somehow they'll disappear. Approach the Student Development and Support team sooner rather than later. If you're battling with some problem early in the year, don't wait to approach the Student Development and Support team late in the year by which time your academic performance has already been negatively affected. There will probably be very little that they can do to help you at that late stage.

So how do you get help from the Student Development and Support team?

The best way is to make contact with them by emailing Nonkosi Malala who is a member of the committee and is the Administrator responsible for guiding you towards whatever sources of assistance you might need. Her email address is nonkosi.malala@uct.ac.za. You can also phone her on 021 406 6749. In Nonkosi's absence, you can contact Lyndsay Williams at lyndsay.williams@uct.ac.za or call her on 021 406 6614.

The other members of the Student Development and Support Committee are as follows:

Professor Cynthia Sikakana (Chairperson) - 021 406 6480
Professor Marc Blockman - 021 406 6496
Dr Tania Moolman-Timmermans - 021 404 3294 or 021 404 3185
Ms Gillian Ferguson - 021 406 6045

Get help when you need it. We're there for you!

DISABILITY SERVICE

UCT's Disability Service supports equal academic access for disabled students in the following ways:

  • advocacy and advice on any issues related to disability;
  • consultative and counselling support for students and staff with disabilities;
  • advising on academic adjustments and reasonable accommodations and providing specific services;
  • resource centre: literature and material relating to disability studies and disability research available to all staff and students (material may be taken out on loan);
  • physical access: a wheelchair guide map of the upper campus is available;
  • text conversion and assistive technology, including text conversion into Braille, electronic format, voice recording;
  • providing technical assistance;
  • parking for disabled students (and staff);
  • facilitation of exam accommodations for disabled students.

Contact the Disability Service

Room 4.03, Level 4
Steve Biko Students Union
Upper Campus

Telephone: 021 650 2427

For more information visit UCT Disability Service.

HARASSMENT AND SEXUAL VIOLENCE

If you are sexually assaulted or experience sexual, racial or any other type of harassment and need information, advice, counselling or any form of support, you are encouraged to approach UCT's Discrimination and Harassment Office (Discho).

Discho offers a completely confidential service and if after consulting Discho you decide not to take a particular matter further, this is your right. Your decisions about what to do and not to do, will at all times be respected. Discho will pursue a matter that you tell them about only with your agreement.

If you require advice on sensitive issues, and wish to remain anonymous, you may directly SMS Discho at 072 393 7824 (available 24-hours) and get instant legal and other advice.

You can also send an email to DISCHO.

If you need advice or assistance or maybe you just want to talk to someone, please contact Rashieda (021 650 3530 or 072 393 7824 or, within UCT, on speed dial: 8519) or Francois (021 650 5948), and a support person will be assigned to assist you, whether you are a complainant, alleged perpetrator, student or staff member.

Discho is located in ?The Cottage' (just below Bremner Building on the Middle Campus in Rondebosch.) Their telephone number is 021 650 3530.

For more information visit the Discrimination and Harassment Office (DISCHO).